Privacy Policy

GateSun LLC (“GateSun”, “we”, “us”, or “our”) respects your privacy and is dedicated to protecting your personal data. This Privacy Policy explains how your information is collected, used, and protected when you visit or make a purchase from https://gatesun.com.

📅 Effective Date: January 1, 2026 •
📍 Governing Law: State of Colorado, USA •
🔒 Strict Data Protection

1. Information We Collect

When you browse or complete a transaction on GateSun, we collect the following categories of information:

  • Order & Contact Details: Full name, shipping address, billing address, email address, and phone number.
  • Payment Information: We accept major credit and debit cards (Visa, Mastercard, American Express, Discover). All card numbers and verification codes are securely tokenized and transmitted directly to our PCI-DSS Level 1 compliant payment processor. GateSun never stores raw credit card numbers on its servers.
  • Device & Usage Information: IP address, browser type, device identifiers, and pages visited to help optimize site performance and prevent fraud.

🔒 Data Security

We implement industry-standard 256-bit SSL/TLS encryption for all website data transfers. Access to customer records is strictly restricted to authorized fulfillment and support personnel.

🚫 We Never Sell Data

GateSun LLC does not sell, rent, or trade your personal information to third-party data brokers or marketing agencies for monetary consideration.

2. How We Use Your Information

  • Order Processing & Fulfillment: Processing payments, creating shipping labels, and sending delivery tracking updates.
  • Customer Service: Responding to product inquiries, return requests, and order assistance.
  • Fraud Prevention: Verifying billing addresses (AVS) and card security codes to protect against unauthorized transactions.
  • Legal Compliance: Complying with applicable Colorado and US federal laws, tax obligations, and commercial regulations.

3. Third-Party Service Providers

We share necessary data solely with essential service partners who enable our store operations:

  • Payment Gateway: PCI-DSS Level 1 compliant credit card processing infrastructure.
  • Shipping Carriers: USPS, FedEx, and UPS for package delivery and real-time tracking.
  • Hosting & Infrastructure: Secure cloud web hosting with 24/7 monitoring and DDoS protection.

4. Your Privacy Rights (CCPA/CPRA & GDPR)

Depending on your location, you have the following rights regarding your personal data:

  • Right to Know / Access: Request a copy of the personal information we hold about you.
  • Right to Deletion: Request the erasure of your personal data from our active customer records.
  • Right to Correct: Request correction of inaccurate contact or shipping details.

To exercise any of these rights, email us at hello@gatesun.com with the subject “Privacy Request”.

5. Contact Our Privacy Officer

For inquiries regarding our Privacy Policy or data handling practices, please contact us:

🏢 Entity: GateSun LLC

📍 Address: 4125 Westmeadow Dr, Colorado Springs, CO 80906, United States

📞 Phone: +1 (800) 582-9368

✉️ Email: hello@gatesun.com

🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM MST